The latest Arcade feature releases, improvements, design updates, and bug fixes.
August 29, 2023

What's new: 

Choose your own adventure

We are excited to announce that we have implemented support for multiple buttons on chapters, allowing for a more personalized and engaging experience for your audience.

Bug Fixes: 
  • An updated version of the Chrome Extension (v0.19.2) is now available. This version fixes an issue where certain sites were slowed down.
  • Fixed an issue where introduction chapters were being added as the second step, not the first.
  • Fixed an issue where files uploaded to the Media Library stuttered in preview mode.
  • Fixed an issue where Hotspot wouldn't automatically show if Arcade was set to autoplay or the previous step had a callout.
  • Fixed an issue where Arcades with music required a click to start the sound; however, there was no button. Now, there is a play button.
  • Fixed an issue where video & GIF exports had white rounded corners on the edges of the media.
  • Fixed an issue where the synthetic voice progress bar didn't reset when users navigated to another step with voiceover.

August 18, 2023
What's new: 
  • Synthetic Audio allows you to narrate your Arcade with professional and natural sounding voiceovers.
  • Updated questions in the new user onboarding flow, to better personalized their experience with Arcade.

Bug Fixes: 
  • Fixed an issue where exported videos/GIFs had white rounded edges on the corner
  • Fixed an issue where background music wasn't ducking enough when paired with other videos

August 11, 2023
What's new: 
  • Guiding your audience through a demo just got easier, with our new hotspot target feature. Choose different call-to-actions or take viewers on different paths using hotspots.

Bug Fixes: 
  • Fixed an issue where some users using promotional codes were not getting enabled on the correct plan
  • Fixed an issue where callouts weren’t resizing correctly when customers were using pan and zoom

August 4, 2023
What's launched: 
  • Add some ambiance to your Arcade with our new background music feature.
  • Our new Slack App helps teams stay on top of what's being published, and creates more visibility for other internal teams.
July 28, 2023
New Features: 
  • Weekly digest email for Creators to get a rolled-up view of view of their Arcade that week
Early features we're testing: 
  • An AI prompt generator for creating relevant content in Hotspots and Callouts (more details coming soon 👀!) 
Bug Fixes: 
  • Fixed an issue where the 'play' button sometimes appeared between two adjacent video steps
  • Fixed a bug where clicking on an Arcade product page would sometimes ask you to authenticate, and then take you to a different page. Now, after authenticaion, it takes you to the page you intended to go to.
  • Fixed an issue where the Hotspot sometimes stuttered when a user hovers over the corner of it.
July 21, 2023
Introducing Crop:

Our new 'Edit' option in the toolbar allows creators to easily edit images in a step.

Updated Website:

Our website got an upgrade! Check out our new homepage, product page, and Spotlight.

Feature Polish:

We made improvements to Callouts to improve how they render when the size of a screen changes.

Bug Fixes:
  • Removed ‘/view’ from publishedArcade URLs to prevent confusion about access permission.
  • Fixed a bug where a play button sometimes flashes when there are two video steps right after each other.

Infrastructure Improvements:
  • A new internal development environment to test features before launch.
  • More automated tests and  measurements of Callouts and our new video editing features.
July 10, 2023
Introducing Callouts:

What makes an Arcade memorable is the ability to bring your product and words together to tell an interactive story. Callouts are the glue of that experience — allowing your viewers to move from one chapter to the next.

Now, you can add more context to your Arcades, while keeping your viewers engaged.

June 30, 2023

- New 'help & resources' button: A faster way to get your questions answered or share feedback while you're creating

- Fix to GIF and video exports: Fixed a bug where some portrait Arcades were exporting to a mobile format

June 23, 2023
  • We've made some investments in our fullscreen mode. Before. you needed to use a browser wrapper to expand into fullscreen. Now, we allow you to expand into fullscreen regardless of whether you're using a browser wrapper.
  • We've added a nice help icon on the bottom right of your Arcade editor.
June 16, 2023
  • Make your Arcades pop with motion. Pan and zoom will focus your users on what matters inside your demo. To enable, click on the new Pan and Zoom button in the Step Tools menu in the editor. Check out this Arcade to learn how to use it. Pan and Zoom is available for all Growth plan customers.
  • We released a bevy of bug fixes, enhancements, and general improvements to ensure Arcades continue to represent your products beautifully.
June 11, 2023
  • Growth: Ever had a frustrating moment when you need to edit an Arcade that is live, but the creator is on vacation, OOO, or not online because of different timezones? Now any admin can allow anyone inside the plan to edit any Arcade! For all new Growth users, this is going to be default on. For all current Growth users, your admin needs to change this setting.
June 3, 2023
  • Pro+: MAJOR release! We support blurring of your content. If you want to anonymize data, now you can! Check it out once you log in. Note that this does not apply to videos.
May 27, 2023
  • Better upload progress experience: You can now see where you are in the upload experience and learn more about where you are in the upload journey.
  • Videos are trimmed by default: We give you access to the whole video as a step in the flow, so you can edit more easily.
  • Videos upload as part of the editing experience: You can edit your Arcade faster because we now upload videos as part of the editing experience.
May 22, 2023
  • We've made some changes to your introduction slides. They now have new pulsating buttons, and blur controls! 
May 15, 2023
  • New media library: You can easily update Arcades with new content by using our new media library. You can now see the dimensions of every Arcade that you upload inside the library, and match it against your current Arcade's dimensions. You can also easily "swap and replace" the media library content for wherever you are within your current Arcade.
  • Growth plan: Announcing Video Splitting! Easily create interactive Arcades from videos. Learn more about this feature here.

May 6, 2023
  • Chapters are supported across all plans! Add an introduction slide or a chapter anywhere across your Arcade.
  • Bug fix: Hotspots save location correctly.
  • Enterprise plan: We support SAML SSO. Read through the documentation here.
April 29, 2023
  • Adjust your hotspot location: Now it's easier to change the location of your hotspot.
  • Growth plan: Integrate with Amplitude, Google Analytics, Segment and more! Read through our docs to learn more. Join our beta here.
  • Growth plan: Share your Arcade directly with your team.
  • Growth plan: Check out your team right from your main page! 
April 24, 2023
  • We now support audio in MP4 uploads! If you want to upload a video of yourself speaking to personalize your Arcade, or explain how something works, your viewers will hear audio.
  • If you want to change your Arcade dimensions, you can do so before capture. It remembers the last Arcade's dimensions so that you can easily update Arcades.
  • We added a small design cue to your mobile Arcades to indicate that the text can be expanded. If you also want to turn off the mobile settings, you can do so within your Arcade.
  • Emojis are now supported inside GIF exports!
  • If you are editing an Arcade, and there is no hotspot, you will see a visual warning that it needs to be updated.
April 5, 2023

Announcing Arcade Growth

Today we're launching Arcade Growth! It's our newest plan that helps marketers to build, learn, and experiment fast.A few awesome things are included, including:

  • Showing off your brand with custom logos
  • Video editing - trim or speed up videos
  • Learning from insights across many metrics
  • Being able to collaborate as a team on high performing demos
March 24, 2023


Insights for all! Insights is our new take on analytics. If you’ve used Arcade Analytics in the past, you’re going to love Insights. Insights redefine some key metrics we use to measure the success of your Arcades. You can read more about it here.



  • We updated our billing pages to allow users to change the billing name (as well as other information) so that invoices are rendered with the appropriate information.
  • We now show visible feedback after granting user access to a team.

Bug fixes

  • We fixed a bug that prevented some Teams customers from duplicating each other’s Arcades.
  • We fixed a bug that prevented some Team Arcades from being branded.
  • We fixed a bug where videos uploaded through the editor can’t be previewed in the library.
  • We fixed a bug that prevented users from tagging Arcades that were rendered below the fold on the index page.
February 24, 2023


  • Custom Branding for your Arcades!


  • We added a better hint for triggering the fullscreen functionality. Previously, the Arcade viewer can be expanded into a fullscreen view by clicking on the green circle icon on the upper-left side of the Arcade, but our users found that hard to discover. So, we made it more visible by adding an icon to the upper right side of Arcade’s browser bar.
  • We made an improvement to our image optimization, where we now ship images to your browser as AVIF or WebP, depending on what your browser can support. This leads to faster load times.
  • We’ve made a bunch of small UI improvements in our loading states. Now you’ll see nicer-looking loading indicators throughout the app.

Bug fixes

  • We’ve fixed several issues that prevented some users from uploading Arcades after a recording.
February 10, 2023


  • Chapters! We've upgraded the Start Overlay, and CTA features with a new feature called Chapters. Chapters allow you to break up your Arcade into sections. You can add a title, description, and button to each chapter. Check it out...
  • You no longer have to wait for your GIFs and videos to generate. We'll now email you after we've generated them.
  • Now you can upgrade to a Teams plan in-app during or after your trial expires.


  • We've added the title attribute to our embed code to help improve accessibility on your site.
  • We now capture tax IDs on our checkout page.
  • Smaller JavaScript bundle sizes for our viewer = faster page loads.

Bug fixes

  • We made numerous UI improvements and bug fixes.
  • We fixed an issue where the hotspot circle was misaligned with the mouse when being dragged.
  • We fixed a handful of issues that prevented some users from capturing screenshots with the Chrome Extension.
  • We made improvements to how the Chrome Extension handles uploading assets after a recording is complete.
  • We fixed an issue where Arcade's editor was broken on computers behind certain VPNs or proxies. Some of these VPNs or proxies blocked Web Channel / Web Socket connections, which Arcade uses to communicate with the server. We've added a fallback to HTTP long polling to fix this issue.
January 27, 2023

In this cycle, we mostly focused on 4Ps (papercuts, polish, performance, productivity):

  • Fixed a bug where the hotspot inspector was allowing changes to get lost when selecting a new step in the editor’s sidebar.
  • Fixed a bug where Hotspots were cloned with their original ID causing issues in Analytics.
  • Added more accurate progress tracking to video and image uploads.
  • Free users trialing Teams can now upgrade on their own.
  • We made several improvements to our Chrome Extension to help with the reliability of uploads v0.16.0.
  • We added a setting to turn off video captures during a “Record Demo” session. This is useful if you want an Arcade composed of images v0.16.1.
  • We added a permission check on our Chrome Extension for those who want to tighten up their security and privacy with our Chrome Extension v0.16.2.
  • We fixed an issue where some team members in a Team would still show up as Free users.
  • We fixed an issue on Windows where ⌘K doesn’t exist. Instead, we’ve mapped the search function to Ctrl-K on Windows.
January 13, 2023

Happy New Year!!! We’ve spent the last few weeks focusing on fixing 🐞🐛🐜🐝, but also had a bit of time to release one big highly requested feature…

  • Video editing is here! You no longer need to have your users watch you slow-type a form in an Arcade — you can speed it up instead… up to 3x. You can also trim your videos to make the transitions just right 👌. You can do all of this inside the Arcade editor. You’ll now see a video timeline at the bottom of each video step.
  • In addition to that, we’ve made some big improvements to video in general. Whenever you see a video tile in Arcade, hovering your mouse over the video will show you an instant replay.
  • Team admins can now upload a logo on the Teams homepage or settings.
  • In addition to these awesome features, we fixed a handful of little UI bugs in iOS and Safari.
December 23, 2022

Happy Holidays! This was a short cycle for us due to the holidays, but we have two very important features we released this week. We’re looking forward to building and sharing more Arcade goodies with you in 2023! 🎉🥂

  • Tagging and filtering: Got lots of Arcades and having a hard time keeping track of them? We hear you. This week we rolled out support for tagging and filtering. Now, you can organize your Arcades using our new tagging and filtering feature. This is only available for those of you on our Teams plan.
  • Improved video quality on Safari and iOS: We’ve made some big improvements to the video quality of our Arcades in the past few releases, and this week, we’re making sure those are seen on Safari and iOS as well. Video playback for Safari and iOS users will be a lot more stable moving forward.
December 16, 2022


  • We made some major improvements to the video quality of demo recordings. 720p for free plan users and 1080p for paid plan users.
  • We now record videos at 2x the resolution regardless if your screen supports a high DPI or not.
  • We made improvements to how GIFs and videos are cached for export. Now when you make a change to your published Arcade that affects the GIF or video, the new GIF or video the old versions are invalidated, and new ones will be generated when requested.
  • We made a lot of enhancements to improve the stability of the demo uploads after a recording has ended.
  • We replaced the cmd+delete key for deleting multiple steps with the delete key for deleting a step on the editor.
  • We removed the video target component inspector from the editor to free up space.
  • We refreshed the settings UIs.
  • We refreshed the Teams request to join the page's UI.

Bug fixes

  • We fixed a bug where the user can't add a hotspot target when copying/pasting the step
  • We fixed a bug where the hotspot text is removed if you reassign the hotspot target in the same transaction.
  • We fixed a bug where Cmd/Ctrl-E does not work for stopping a video recording in the extension.
  • We fixed a bug where the hotspot color control was preventing users from using a custom color.
  • We fixed a bug where some Arcades with overlays were adding a scrollbar when embedded.
December 2, 2022


  • We’ve released a new Arcade Teams trial and onboarding experience.


  • When you go through the flow builder, you can see slightly different actions inside each card — now you can learn about Command C and Command D.
  • We released a new Teams UI in that you can see all the Team members inside Arcade.
  • We made it clearer about our GIF and video export rules.
  • Improve demo upload reliability. If your demo fails to upload, we’ll retry up to 5 times before it fails.
  • The opening animation that “fades in and grows” is now disabled. Older Arcades will continue to animate in this way, but new Arcades will have a simpler fade-in.
  • Be able to Cmd-K search from the preview and share page.

Bug fixes

  • We fixed a bug where the hotspot text is removed if you reassign the hotspot target in the same transaction.
November 18, 2022


  • Send Arcades as GIFs in Gmail or Superhuman. When you paste an Arcade URL while composing an email, the Arcade Chrome Extension can replace the URL with a GIF. To use, enable this in the Arcade Chrome Extension settings.
  • Multi-step copy/paste and move.

Bug fixes

  • We fixed an issue that was preventing some iOS 16 Safari users from logging into Arcade
November 4, 2022


  • Hotspots are now animated in the new mobile viewer.
  • We added the ability to disable the mobile viewer if needed. Please contact us if this is needed on your Arcade.

Bug fixes

  • Embed sizes in platforms that utilize Iframely (Gitbook and most Atlassian products) are now more accurate across all sizes of Arcades.
  • We fixed a UI issue with the hotspot inspector that was preventing users from changing the target of a hotspot.
November 1, 2022


  • Huge release! We now support mobile responsiveness. If you host your Arcade on your website or blog post, it now translates nicely when it is viewed on mobile. We made a lot of design decisions around this — we added subtitles, navigation, and a replay.