Changelog

📋 Viewer Menu

Enable seamless navigation with an interactive menu for quick toggling and easy demo browsing.

Feature improvements

🌎Translations: last week we made a handful of quality improvements, including:

• Ability to export an arcade based on a translated language instead of the default
• Voiceover characters will stay the same when you add scripts from a different language
• Clicking on 'AI Translate' will translate an voiceovers on steps that they were not generated on previously.

🖱️ Collections ordering: Ability to drag an Arcade to new section in Collections

Bug Fixes:

Last week the team focused on squashing lots of bugs, including:

• Fixed an issue where mobile arrow keys were not pointing to the correct step
• Fixed an issue where consecutive video steps' speeds would both change if one of them di

👂 Upload audio files

Want to add your audio files on the step level? You can easily do so by uploading files through the editor's 'camera recording' button.

🚢  GIF Export Improvements

Export GIFs at a higher quality (720p) and choose whether to include hotspot cursor navigation in exports.

Bug Fixes:

Last week the team focused on squashing lots of bugs, including:

• Fixed an issue where camera recording locations were moving from step to step for a customer
• Fixed an issue where changing the speed / mute setting was resetting the video time to the start

Ship Week 🚢

Day 7/7

Desktop camera recording (coming soon 👀)

Ship Week 🚢

Day 6/7

Step Improvements

• Rename steps
• See live previews of step destinations
• New 'add step' UI to include all step options (chapters, forms, embeds, and blank steps for media uploads).

Ship Week 🚢

Day 5/7

HTML Capture

HTML Capture lets you modify page elements and generate new ideas with AI-powered prompts – no code required.

This feature is now available for early access. Learn more.

Ship Week 🚢

Day 4/7

Insights filtering options

Now, you can see how many views 👀 each of your Arcades generates and easily access more insights by simply clicking on the view count.

You can also search 🔍 your Arcades by views, so you won't have to search for your most popular Arcades anymore.

Ship Week 🚢

Day 3/7

Custom embed options

🔗 Custom embeds give teams more options for including Arcades in their products and websites. Any element on your site can trigger an in-app popout modal containing your Arcade.

💡 Way to use custom embeds:
Homepage: Add a 'Try interactive demo' button on your homepage to trigger an in-app pop-up of your demo

Auto-play cursor

🖱️ Auto-play automatically triggers an Arcade to play if a viewer doesn't interact with the Arcade. Now, a cursor will show *where* you clicked to make the experience more immersive for the viewer.

💡 Ways to use auto-play cursor:
Include in demo GIF and video exports to focus the viewer on where to click through your product

Ship Week 🚢

Day 2/7

Introducing: Private Collection Sharing 🔐

This feature gives teams more access controls, allowing them to manage who can view their Collections and handle requests to access them.

Collections allow you to combine multiple Arcades into one landing page. Customers most commonly use them for sales leave-behinds, changelogs, and detailed product guides.

Ship Week 🚢

Day 1/7

Introducing: Arcade Assistant ✨

Your creative partner and solution finder.

Choose from a selection of rotating prompts or ask any query in the chat to help you create higher-performing Arcades and learn how to use the product most effectively.

📹 (New!) Chrome extension

3 capture modes. 1 seamless recording experience. Download the Chrome Extension here.

🎨 Chapter backgrounds

Change chapter background colors or upload an images.

🌱  Feature improvements: 

• Custom domains: Clicking the 'copy link' in an Arcade navigation bar now includes custom domain addresses
• Synthetic voice: Voiceovers will now auto-save versus having to click 'save' to save time and error.
• Sound on Arcades: For Arcades that have audio added, creators will be prompted when building to remind them that viewers have to interact before the sound strarts.

Bug Fixes:

Last week the team focused on squashing lots of bugs, including:

• Fixed an issue where languages were translating on certain Arcades when toggling between 'edit' and 'preview'

</> Collections embed

Collections allow you to combine multiple Arcades into one page. Now, you can embed the full page into other tools.

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➕ "Add step” button improvement

See all your step types in one view to choose what to add next –– a chapter? Form? Maybe an embed?

🌱  Feature improvements: 

• Switching between steps with camera recordings will show the captions from the previous step
• Your audience can choose the translation language from the top right navigation buttons and switch between languages as needed.

🎨 Chapter styling

Adjust background colors and text/button alignment.

📹 4k video exports

💡 Don't forget: The screen that you record on is the primary factor in video/screen quality in your demo. Make sure to record on a high-clarity screen if possible!

🌱  Feature improvements: 

• Chapter styling options will default to the colors used on the default theme-level

Bug Fixes:

Last week the team focused on squashing lots of bugs, including:

• Fixed an issue where viewers were not able to request edit access to an Arcade from a comment notification

🔐 Request access to controls.

Keep Arcades secure, while allowing people to request access as needed.

🌱  Feature improvements: 

• When invisible hotspots are enabled, the video scrubber will automatically be disabled
• Viewers can click on links while voiceovers are playing
• Captions will auto-generate for videos that are uploaded to an Arcade

Bug Fixes:

Last week the team focused on squashing lots of bugs, including:

• Fixed an issue where hotspots with HTML inside weren't rendering correctly in the new mobile view.

⬅️ Align text in chapter and hotspots

Left, right, or center? Choose how you want text to align in callouts and hotspots to match your branding styles.

Bug Fixes:

Last week the team focused on squashing lots of bugs, including:

• Fixed an issue where iOS captions were automatically showing up on mobile Arcades.

🎙️ Video Editor Controls

We made improvements to our video editor to give you more granular editing controls and a better building experience. This includes: 

• New timeline view
• Ability to 'collapse/expand' the video editor modal
• Video preview on the timeline bar

Additional feature improvements:

• Performance improvements to camera recording upload speed 🏃
• Synthetic voiceover styling (like adding </break>) is now reflected in captions. Check out our knowledge base article to learn how to change the pausing, pacing, emotion, pronunciation, and more.

Bug Fixes:

Last week the team focused on squashing lots of bugs, including:

• Fixed an issue where the up and down keyboard arrows were changing steps when editing text
• Fixed an issue where chapter buttons on first steps were not indicating that that there was sound in the Arcade (where applicable)
• Fixed an issue where camera recordings were not uploading correctly for a customer

📲  Customizable embed options

Inline on mobile? Popup modal on desktop? Your choice! Now, you have multiple options for how Arcades render when embedded into your content.

🔐 Secure Domain Sharing

Certain demos need privacy controls. Now, save time by sharing at the domain level.

Additional feature improvements:

• 🛝 Playground for new users to experience creating an Arcade with a guide.
• 🦸 Ask for help from an 'Arcade Expert' by @mentioning in the comments.

📣 Introducing: Comments 📣

Have you ever wanted to get feedback from your team on an Arcade?

Now, with comments 💬. you can mention a colleague and collaborate on any step in an Arcade. We've also created an inbox so you'll never miss a message.

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Ways teams are using comments:

1️⃣ Sales teams can give feedback to Arcade creators about what is resonating with customers in the market.

2️⃣ Marketing teams can upload any asset, including videos, PNGs, or videos — and get feedback and approval.

3️⃣ Product teams can share early Figma designs and share internally with the team for early feedback.

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*Comments are available on Growth and Enterprise plans. Try Growth for 14 days for free.

New voiceover character 🎙️

Meet Rahul -- our latest voiceover character for an English voice with an Indian accent.

Additional feature improvements:

• Made adjustments to audio ducking to be more balanced for background music and voiceovers.
• The Arcade side navigation is now accessible at all times on 'Edit' and 'Preview' screens.

Bug Fixes:

Last week the team focused on squashing lots of bugs, including:

• Fixed an issue where Arcade preview links weren't expanding in Slack.

📲 New mobile experience: 

We've reimagined our mobile experience to make it easier for viewers to interact with your demo and manage their controls, whether turning on captions, increasing the video speed, or reading hotspot and callout text.

Additional feature improvements:

• Better discoverability of translations and custom variables
• General settings moved to the sidebar for cohesive navigation
• Refreshing the step copy-and-paste experience

Bug Fixes:

Last week the team focused on squashing lots of bugs, including:

• Fixed an issue where hotspots were flashing incorrectly for some customers

Chrome extension updates: 

The latest extension update has preset sizes for mobile, desktop, and your last Arcade making it easier to record and have consistent sizing if you're adding additional steps to an existing Arcade.

Additional feature improvements:

• Voiceover characters: Brought back a favorite voiceover option -- Dorothy!

Bug Fixes:

Last week the team focused on squashing lots of bugs, including:

• Fixed an issue where the custom data range buttons were hidden in Insights
• Fixed an issue where the Weekly Insights email wasn't routing correctly

🔗 Form embeds! 

Have you ever wanted to embed a calendar, form, survey, or YouTube video as a step inside your Arcade? Arcade now support embedding content from the following apps:

• Calendly
• HubSpot Forms
• Marketo Forms
• Typeform
• YouTube

Embedding widgets minimizes the number of clicks your viewer has to take and keeps them one one screen.

Check out our knowledge base article to get a full rundown of form embeds!

🖱️ More cursor options

Choose from 3x cursor options to give your viewers different visual experiences.

Additional feature improvements:

• Instant camera preview: Preview your camera recording instantly versus after the Arcade fully uploads.

Bug Fixes:

Last week the team focused on squashing lots of bugs, including:

• Fixed an issue where a customer was not able to create a new theme
• Fixed an issue where the chapter button was not clickable for a customer
• Fixed an issue where branching view was blurred

🎤  Caption editing.

Seamlessly edit your captions for perfect copy and grammar.

🖼️  Collections styling.

Add headings, hide titles, and text alignment options.

Additional feature improvements:

• Duplicate steps: There is now a duplicate option on a step's '...' toggle, removing the need to copy/paste.
• Take action on multiple steps: If multiple steps are selected, you can apply actions on all of them at once (like hiding steps!).

Bug Fixes:

Last week the team focused on squashing lots of bugs, including:

• Fixed an issue where video pan and zoom was not transitioning seamlessly on some Arcades that had certain frame sizes.

🔔  More Slack notifications.

Never miss another form submission. Receive real-time notifications for form submissions and when a teammate publishes an Arcade to a dedicated Slack channel.

🔐 Security access controls.

Additional privacy options for sharing Arcades with individuals and/or teammates. You can share an Arcade via an email invite or with members of your team.

Feature improvements:

• The next/back button can be toggled to default on/off on the theme level, not just Arcade-level.
• A creator's avatar will show next to their created/published Arcade in list view (*already shown in grid view)
• Any undo (command + z) keyboard actions will prompt a notification at the bottom of the screen to make sure you know it's worked

Bug Fixes:

Last week the team focused on squashing lots of bugs, including:

• Fixed an issue the <down> and <up> keys didn't work correctly when the following step has a hotspot and callout.
• Fixed an issue where <Command + Z> wasn't working for all all elements
  
• Fixed an issue where [editing] keyboard shortcuts were working when in preview mode
• Fixed an issue where voiceover inspector didn't reset when moving between steps with voiceover

📣 Introducing our new editor.

Over the years, we've been adding these to the right sidebar as we've built them - but it was getting cluttered and not contextual.

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The biggest change? We've moved all components that require adding something to your Arcade to the top, and all components that require editing or changing an existing elements to the right.

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From day one, we've focused on designing an editing experience that is delightful, fast, and effortlessly easy. We want our customers to feel the magic ✨ of building interactive demos with a platform that evolves as quickly as their needs do.We have redesigned our editor to provide a more seamless, intuitive editing experience.

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Check out the blog post from our Head of Design, Aleks Faure.

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👋 Bye, bye buttons.

Sometimes you want to add a callout, but exclude the buttons. Now, the same callouts you know and love can have buttons toggled on and off.

🙈 Hide your viewer data.

Toggle 'internal viewer' data on/off in Insights, for a clear view of how your Arcades have been performing with external viewers.

Feature improvements:

• Captions can now be turned off by default.
• Icons have been removed when an Arcade is in 'invisible hotspot' mode.

Bug Fixes:

Last week the team focused on squashing lots of bugs, including:

• Fixed an issue where the preview page of the collection plays the background music in the Arcades without the user's interaction.

⏮️ ⏭️ Back and forth

Viewers can press 'forward' and 'backward' on the wrapper bar.

🎶  Hold the beat

Background music will now pause when the Arcade player pauses! 

🌎 More translation languages

All 29 (and growing!) voiceover languages are now available to use for translations. Need a reminder on how translations work? Check out this Arcade.

Bug Fixes:

Last week the team focused on squashing lots of bugs, including:

• Fixed an issue where hotspot text wasn't appearing for a customer after a step with pan and zoom
• Fixed an issue where Arcades with delayed pan and zoom animations were exporting in the wrong position in video exports

🔐 Secure Sharing

Public or Private? Now, you can seamlessly switch between two access options from the share button.

*Currently available for Growth/Enterprise customers only

🎞️ Pan and Zoom in video

Add multiple pan and zoom events inside a video to create a more dynamic visual experience and focus your viewer on specific details.

Feature Improvements:

• Increased the PDF import image scaling
• Added a shortcut to allow creators to toggle 'Preview' mode "Shift + P

Bug Fixes

Last week the team focused on squashing lots of bugs, including:

• Fixed an issue where the help/close icon was blocking the Intercom support button on mobile
• Fixed an issue where the Hubspot sync function was timing out for a customer with a lot of leads

🗣️ More voiceover languages

There are now 30(!) synthetic voice languages to choose from (with local dialects) -- all powered by ElevenLabs.

➕ Add steps from anywhere

A faster way to add new steps to any part of your demo. You can upload media, copy from another Arcade, record from your extension, or add from your library.

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Bug Fixes

Last week the team focused on squashing lots of bugs, including: 

• Fixing an issue where text was being truncated in the wrong place in callouts
• Fixed an issue where some customers' Insights wasn't loading correctly

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Product Improvements

• Export with backgrounds: When you export an Arcade as a GIF or MP4 (or any other file format), the exported Arcade now supports backgrounds.
• Better mobile branching: We adjusted the proportions of the buttons to render better.
• Highlight is back: Yes, we brought it back.

Bug Fixes

Last week the team focused on squashing lots of bugs, including: 

• Better flows for hotspot text between screenshots and video.

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🗣️ Introducing *new* language-aware voiceover options

Today, we are introducing brand new voiceover options for the clearest, most-natural sounding voices yet. Voiceovers are a powerful tool for communicating your message in a consistently polished way. Auto-language detection enables you to move and scale content quickly across geos and languages. 

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Take a moment to explore the Arcade above and hear for yourself!

*Synthetic voice is available on all Arcade plans.

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Product Improvements

• 🖼️ Auto-ratio changes: Previously, an Arcade's dimensions was set by the first step's content. Now, you can choose which step to set as the 'master ratio' by clicking the 'cover and fit' button in the right navigation bar.
• 🤖 '.AI' domains: We now support adding URLs with '.ai' in chapter/hotspot/callout buttons.

Bug Fixes

Last week the team focused on squashing lots of bugs, including: 

• Fixed an issue where the preview page layout wasn't rendering properly in Firefox
• Fixed an issue where 'cover and fit' was not exporting correctly for some video steps
• Fixed an issue where a customers' exported video had audio and video issues at the end of the demo