Changelog
Product Improvements
- Keyboard shortcuts: Select multiple steps with {Shift + ⬇️ }
- Save last voice for synthetic voice: Next time you use a synthetic voiceover, we will remember!
- Camera recording improvements: [Blank] and [Silence] captions are now filtered out in captions and captions are adjusted to not cover video bubbles.
Bug Fixes
- Fixed an issue where an Arcade had a white/grey shadow box on the landing page
- Fixed an issue where collections with >50 Arcades were not loading correctly
- Fixed an issuewhere the camera preview playback was not syncing with the video playback
New feature
📹 Camera Recording: Add your own video recording or voiceover to any step in an Arcade (post-capture) and get auto-generated captions that keep pace with your voice's speed.
Product Improvements
- In the right steptools bar, you can now click 'Add Chapter' button when on on a chapter step
- Form submissions at the end of an Arcade are now counted as 'CTA clicked'
Bug Fixes
- Fixed an issue for a customer where the first load of a preview was flickering
- Fixed an issue for a customer where the Chrome Extension stays open for awhile
- Fixed an issue here font scaling in hotspots sometimes doesn't get applied
Introducing Camera Recording
We are excited to announce our latest camera recording feature, which allows you to take your audience on a personal product journey—whether that's greeting viewers at the start, explaining complex sections mid-flow, or wrapping up with a personal touch.
With this feature, you can add your own video recording 📹 or voiceover 🎙 to any step in an Arcade (post-capture) and get auto-generated captions that keep pace with your voice's speed.
Recordings are added to the step level in 'edit' mode, making it easy to go back and update and change.
Read our announcement blog post to learn more about camera and how to incorporate it in your demos.
New features:
📂 Personal folders: Organization is not just for your team. Now you can create folders just for you in 'My workspace.'
📜 Collections sidebar: Easily navigate through a collection with an interactive menu.
✍️ Per-Arcade branding: Customize the share button, watermark, and logo for each Arcade.
🔍 Navigation bar: Choose the navigation experience on an Arcade or theme level.
🖼 Design tab: Upload images and add stickers to any image for post-capture editing
Product Improvements:
- Performance: Made improvements to Arcade performance on demos with more than 100 steps.
Bug Fixes:
- Fixed an issue for a customer where reordering the steps caused titles to not render
- Fixed an issue for a customer where selecting "update all colors" on hotspots/callouts did not work consistently
- Fixed an issue where the upload image for thumbnail was not working on Safari
Product Improvements:
📂 Folder re-ordering: Easily organize folder structures by drag-and-dropping
🌎 More languages: Norwegian voices are now available with synthetic voiceover
⬆️ Upload location: Images and videos that are uploaded to an Arcade will now be added after the current step highlighted, not at the end of the Arcade.
🔍 Hotspot and callout scaling: Made improvements to how hotspots and callouts scale based on Arcade size and available space. This update is designed to improve the viewer experience if the Arcade is being shown on a relatively small screen or a very wide screen.
Bug Fixes:
- Fixed an issue where cover and fit background colors were not rendering correctly for some users
- Improved upload performance time for longer videos
What's New:
📂 Internal and external titles
Concise on the front, standardized on the back. Choose the name you want your audience to see for an Arcade without needing to remove any existing nomenclature your team may use to keep Arcades organized.
Said differently... your customers don't need to see "Product Demo V6 [FINAL FINAL]" anymore 😊
📹 Callouts and hotspots on video
Yes, it's here! Sharing context is not just for static steps. Now, you can include hotspots and callouts for any motion steps to give additional context or guide your viewer to a specific part of your product.
Product Improvements:
- Import all steps from another Arcade: When starting a new Arcade, creators can now import all steps from a different Arcade, removing the need to copy/paste
- More languages: Swedish voices are now available with synthetic voiceover
Bug Fixes:
Last week was focused on squashing lots of bugs!
- Fixed an issue where the Salesforce integration wasn't syncing leads without emails
- Fixed an issue where hotspots weren't staying in the right location for some customers
- Fixed an issue where cover/fit settings weren't applied to new steps when video splitting was used
- Fixed an issue where pan and zoom controls were cut off for some customers in edit mode
- Fixed an issue where callouts with a point shows up with a lag
Collections:
Multiple Arcades. One landing page.
Collections is our latest feature designed to transform how you share your demos. By combining multiple Arcades into a single, streamlined landing page, you can tell a more cohesive story about your product — whether that's for a changelog or a sales leave-behind.
Invisible hotspots/callouts:
Progress through an Arcade without having to click on a (visible) hotspot or callouts.
What's New:
📂 Holistic view of form submissions
Previously, form submissions were shown on the Insights page for each demo. Now, you can get a holistic view of submissions in the 'Leads' tab, saving yourself lots of steps and having to remember which Arcades included forms.
👀 +🖱Enhanced viewer controls
The end-viewer experience is even more intuitive with speed controls, elapsed time indicators, combined controls, and navigation.
Product Improvements:
- Mailto: in Chapters: Get ready for your inbox to fill up, as you can now trigger emails directly from buttons in chapters.
- Remove all auto pan & zoom: If you delete auto pan and zoom from one step, you will be asked if you want to remove all pan and zoom. Fewer clicks are always our goal!
- Export CSV formatting: Exported insights data will now be precise values versus rounded numbers.
- Publish single videos and screenshots: Any video or screenshot taken from the extension can be shared immediately instead of being added to an Arcade.
Bug Fixes:
- Fixed an issue where pan and zoom weren't scaling correctly on some exported Arcades
- Fixed an issue where blur was not showing the entire image for editing
Check out our March Changelog blog post to see all of last month's updates wrapped into one!
📊 More granular insights:
Over the past few months, we have invested in providing more detailed and actionable insights for your demos. Some of the features we introduced include audience reveal and integrations. In February, we rolled out more updates to Insights to allow you to get more granular data.
- Download CSV: Export your Insight data for further analysis with external tools
- Custom dates: Select specific date ranges for tracking a demo's performance — whether a 5-day or 55-day range.
- Insights filters: Select one (or many!) 'tags' or 'folders' to get a cohesive view across groups of Arcades.
👈 Callouts with pointers
Callouts allow you to share more context while keeping your viewer engaged.
Now, you can make it more apparent where a callout is pointing with directional arrows.
What's new this week:
🪝 Add webhooks to form submissions
Never miss another form submission. Configure webhooks to sync form submission data back to your tools in real-time.
Learn more
*Available on our Enterprise plan.
🔗 Custom variables in button URLs
Custom variables enable you to personalize your Arcades at scale and understand the performance of selected audiences -- all from one demo.
Now, you can close the loop on the customer journey by adding custom variables in URLs on call-to-action buttons.
Example CTA & use cases:
- "Book a meeting": Sync first name and company name data from a targeted outreach campaign back to a meeting tool
- "Share feedback": Pull first name, email, and product plan information to a product feedback or survey tool
- "Learn more": Monitor which customers went from an email newsletter -> Arcade -> landing page
What's new this week:
🗂 Insights Filters
Tracking performance has never been easier. Filter by 'tags' or 'folders' to get a cohesive view across Arcades.
🔊 Background music adjustments
Since launching background music last year, we've seen (and heard!) so many Arcades that have an extra bit of polish. Now, you can set the volume level for even more customization.
🎨 Custom backgrounds
Choose a background to make your Arcade pop -- whether that's a branded image or a set color.
Product improvements:
- Made adjustments to how captions render on mobile devices. Now, they show for a few seconds before receding.
- Improved export preset options
- Camera permissions will only be requested once instead of every new web page
Fixes:
- Fixed an issue where blurring didn't work across an entire image
- Fixed an issue where the magnifying glass did not translate to a cursor on a customers Arcade
- Fixed an issue where double clicking on the start/end markers in the playhead adjusted the start/end time
What's new this week:
⚙️ Integrations
Nine(!) new integrations to collect, understand, and act on your Arcade event data including Google Analytics, Amplitude, Segment, PostHog, and more.
🎭 Masks
Separate or isolate parts of step images for a more focused viewer experience.
▶️ Autoplay
Choose the pace of your demo with customizable interaction controls.
✂️ Video editing UX improvements
Detailed timestamps for trimming and skimming.
Product improvements:
- Made improvements to Insights play duration tracking to prevent overcounting for inactivity
- 'Weekly Digest' Insights emails now include results from branching behavior
- Arcades with custom links and variables will keep these details when duplicated
- Customers can now use the 'move to' button to 'My Arcades'
What's new this week:
- Universal controls: A reimagined viewer experience to make controlling and engaging with a multi-media Arcade even easier.
Product improvements:
- Made improvements to the buffering experience and now use timeranges to have a smoother loading experience
- Fixed an issue where callouts were being cut-off on some exports when they were located on the edges of a screen
What's new this week:
- Better filtering: Easily choose between last edited, viewed, and A to Z.
- Smoother blur: From subtle to totally blocked, choose the blur that works for you.
- Variables in text fields: Easier ways to add variables in text
- Cover & fit: Editing tools for when images and videos are of different sizes from the rest of your Arcade.
- Themes on 'My Arcades': For teams that have set up themes, they will automatically relay over to personal Arcades created in "My Arcades"
- Copy URL button: Sharing has never been easier. A link 🔗 button will be present on Arcades in the top right corner.
Product improvements:
- Hotspot and callout animations have slowed down on exports.
- Background music has smarter timing when fading out
- Fixed an issue where callout animations were inconsistent on steps that had two consecutive callouts.
Faster video and GIF exports:
Last November, we announced that we had rebuilt our video generation and rendering framework to ensure that video and GIF exports were on par with interactive Arcades.
Since then, our engineering team has been working to make this process even faster.
And when we say faster, we mean at least 21x faster! 🏎
What's New:
Last week we shipped forms (see below 👀 👇 ) and we were just getting started!
Now, you can add multiple-choice fields to any form and never miss a lead with the form submission email.
Product Improvements:
- Stay in the same tab: When adding a URL in a CTA, you can now choose whether it opens a new window or stays in the existing tab
- Moving team Arcades after a trial: If you move from Growth to Pro or Free, we will move all of your "team" Arcades back to "My Arcades"
- Leads emails: Creators will automatically be opted in to the "leads email" for each Arcade that they publish
- Leads per day: Expanded the number of companies can see each day from 20 to 100.
Bug Fixes:
- Fixed an issue where some customers were not able to export when they had Arcades with two videos in a row
- Fixed an issue to ensure that Insights does not duplicate sessions for matched user_ids
Announcing Forms, Audience Reveal, and Hubspot integration:
- Forms allow teams to collect information and capture audience intent in the moment.
- Audience Reveal enables teams to focus their efforts by identifying which companies are engaging with Arcades.
- Hubspot integration seamlessly captures new and existing leads while tracking how prospects interact with your demos.
*These features are available on our Growth plan.
What's New:
- Copy steps as images: Easily convert steps to images (PNG) so that you can use in other formats or modify and paste back to Arcade.
- Select all button: No more clicking on each demo, there's a button to capture it all! This is the fastest way to take action on multiple Arcades at once.
.png)
Product improvements:
- Included keyboard shortcuts on the first page of the Chrome Extension
- Updated auto Pan and zoom to only be included when you have two or more steps captured from the same URL.
- Fixed an issue where double clicking on the speed button was splitting the video
- Fixed an issue where the voiceover play button wasn't easily accessible on some mobile devices
What's New:
🚢 Export Presets
Recommended options for GIF & video exports for popular channels.
🤝 New custom links panel
Improved navigation experience to create personalized Arcades at scale through unique URLs and custom variables.
🖼 Small embed image enhancements
Little Arcade frame? No problem. Images are now just as clear, no matter the size.
🔗 Callout URL formatting
No matter the length, URLs can be added to callouts and will wrap format correctly.
What's New:
Sound on viewer controls 🔍
Make sure your audience doesn't miss a beat. We've improved the audio controls to make it clearer and more seamless for your audience to know that your Arcade has audio and that they can choose their preferences.
Sound is ON by default; however, if you create an Arcade with autoplay you can force sound OFF.
Billing invoices in product 🧾
Easily access previous invoices from within the billings tab in settings.
What's New:
Auto Pan and Zoom 🔍
One of Arcade's most loved features, Pan and Zoom, just got even better! Now, for steps where the URL between clicks is the same and automatic Pan and Zoom frame is applied.
This features is designed to focus your audience and save you time on editing.
What makes this feature even more powerful is that it calibrates to where you clicked and the screen will smoothly move with the mouse.
Smoothing and fixing:
- Added the ability to disable fullscreen buttons. This could be helpful if you're showing an area of your product that's in the top-right corner of the screen.
- Added the option to remove Hotspot animation from center. This is can be helpful if a previous step was a video.
Your Year in Demos
We released our inaugural 'Your Year in Demo' campaign which gives creators a personalized recap into how they built, published, and grew with Arcade in 2023.
Check out a sample Arcade below 👇
Bug Fixes:
- Fixed an issue where collaborative links weren't rendering correctly for some customers
- Fixed an issue where hotspot locations weren't calibrating exactly to the placed spot
- Fixed an issue where large .JPG files weren't uploading when dragged into steps for some customres
What's New
Take custom branding to the next level with themes
Multiple teams or products? No problem. Define different visual design and branding preferences to easily apply across Arcades.
Plus, we published our monthly Changelog roundup. Check it out here.
What's New
- 🗄 Export panel: We've revamped the export experience, giving you more control over the quality and size of your videos and GIFs. Create multiple exports for your channels' requirements in a few clicks and use version history to track changes.
- ⌨️ More keyboard shortcuts: Restart, pause, cancel, and finish recordings quickly.
What's New
- Rearrange buttons: Easily drag-and-drop buttons to change their order on chapters. This is especially helpful when building Arcades with branching. (*Available on Growth)
- Closed captions: Choose whether to have closed captions ON or OFF when using synthetic voice in an Arcade.
- Callout animations: Viewers can move callouts to anywhere in their screen. This is helpful if there's a lot of text on your step and things are hidden.
Bug Fixes
- Fixed an issue where some Arcades were jumping steps if steps had been hidden from navigation.
What's New
- Branching view: Easily see how viewers will move through different paths and make adjustments to routes.
- More background colors: Background colors give Arcades an extra bit of polished. We'e added 8 more options to choose from.
- Custom Thumbnails: Tailor how your Arcade link preview renders on social media
What's New
- URLs can now be included in markdown text (*available for Growth customers)
Bug Fixes
- Fixed an issue where Synthetic Voice scripts were not rendering properly when the '&' symbol was used
- Fixed an issue to ensure Callouts scale correctly with steps that have pan and zoom