How to Upload a Call to Gong

{ "@context": "https://schema.org", "@type": "HowTo", "name": "How to Upload a Call to Gong", "description": "Learn how to upload a call to Gong using Quick Actions. Add files from your computer or Google Drive, then manage titles, accounts, and participants.", "step": [ { "@type": "HowToStep", "name": "Launch Gong and Open Quick Actions", "text": "Log in to Gong and click the `Quick Actions` (9 dots) button in the top-right corner." }, { "@type": "HowToStep", "name": "Select Upload Calls", "text": "From the Quick Actions menu, click `Upload calls`." }, { "@type": "HowToStep", "name": "Choose Your File", "text": "In the Upload calls window, click `Select from computer` or `Select from Google Drive`, or drag and drop your file (up to 2 GB per call)." }, { "@type": "HowToStep", "name": "Upload the Call", "text": "Once your audio or video recording has been selected, click `Upload call`." }, { "@type": "HowToStep", "name": "Wait for Processing", "text": "Gong may take up to one hour to analyze your call. When finished, your call will appear in your `Conversations` library." }, { "@type": "HowToStep", "name": "Edit Call Details", "text": "From the call library, you can refine details: rename the `Call title` by clicking the pencil icon, click `Associate` to link the call with an `Account` or `Opportunity`, and add or edit `Participants` by clicking the pencil icon under the Participants section." } ] }