Changelog

The latest Arcade feature releases, improvements, design updates, and bug fixes.
February 23, 2024

What's new this week: 

🪝 Add webhooks to form submissions

Never miss another form submission. Configure webhooks to sync form submission data back to your tools in real-time.
Learn more

*Available on our Enterprise plan.


🔗 Custom variables in button URLs

Custom variables enable you to personalize your Arcades at scale and understand the performance of selected audiences -- all from one demo.

Now, you can close the loop on the customer journey by adding custom variables in URLs on call-to-action buttons.

Example CTA & use cases: 

  • "Book a meeting": Sync first name and company name data from a targeted outreach campaign back to a meeting tool
  • "Share feedback": Pull first name, email, and product plan information to a product feedback or survey tool
  • "Learn more": Monitor which customers went from an email newsletter -> Arcade -> landing page
February 16, 2024

What's new this week: 

🗂 Insights Filters

Tracking performance has never been easier. Filter by 'tags' or 'folders' to get a cohesive view across Arcades.


🔊 Background music adjustments

Since launching background music last year, we've seen (and heard!) so many Arcades that have an extra bit of polish. Now, you can set the volume level for even more customization.

🎨 Custom backgrounds

Choose a background to make your Arcade pop -- whether that's a branded image or a set color.


Product improvements: 

  • Made adjustments to how captions render on mobile devices. Now, they show for a few seconds before receding.
  • Improved export preset options
  • Camera permissions will only be requested once instead of every new web page

Fixes: 

  • Fixed an issue where blurring didn't work across an entire image
  • Fixed an issue where the magnifying glass did not translate to a cursor on a customers Arcade
  • Fixed an issue where double clicking on the start/end markers in the playhead adjusted the start/end time
February 9, 2024

What's new this week: 

⚙️ Integrations

Nine(!) new integrations to collect, understand, and act on your Arcade event data including Google Analytics, Amplitude, Segment, PostHog, and more.

[Learn more]

🎭  Masks

Separate or isolate parts of step images for a more focused viewer experience.

▶️ Autoplay

Choose the pace of your demo with customizable interaction controls.

✂️  Video editing UX improvements

Detailed timestamps for trimming and skimming.


Product improvements: 

  • Made improvements to Insights play duration tracking to prevent overcounting for inactivity
  • 'Weekly Digest' Insights emails now include results from branching behavior
  • Arcades with custom links and variables will keep these details when duplicated
  • Customers can now use the 'move to' button to 'My Arcades'
February 2, 2024

What's new this week: 

  • Universal controls: A reimagined viewer experience to make controlling and engaging with a multi-media Arcade even easier.

Product improvements: 

  • Made improvements to the buffering experience and now use timeranges to have a smoother loading experience
  • Fixed an issue where callouts were being cut-off on some exports when they were located on the edges of a screen
January 26, 2024

What's new this week: 

  • Better filtering: Easily choose between last edited, viewed, and A to Z.
  • Smoother blur: From subtle to totally blocked, choose the blur that works for you.
  • Variables in text fields: Easier ways to add variables in text
  • Cover & fit: Editing tools for when images and videos are of different sizes from the rest of your Arcade.
  • Themes on 'My Arcades': For teams that have set up themes, they will automatically relay over to personal Arcades created in "My Arcades"
  • Copy URL button: Sharing has never been easier. A link 🔗 button will be present on Arcades in the top right corner.

Product improvements: 

  • Hotspot and callout animations have slowed down on exports.
  • Background music has smarter timing when fading out
  • Fixed an issue where callout animations were inconsistent on steps that had two consecutive callouts.
January 24, 2024

Faster video and GIF exports:

Last November, we announced that we had rebuilt our video generation and rendering framework to ensure that video and GIF exports were on par with interactive Arcades.


Since then, our engineering team has been working to make this process even faster.

And when we say faster, we mean at least 21x faster! 🏎

January 19, 2024

What's New:

Last week we shipped forms (see below 👀 👇 ) and we were just getting started!

Now, you can add multiple-choice fields to any form and never miss a lead with the form submission email.

Product Improvements: 

  • Stay in the same tab: When adding a URL in a CTA, you can now choose whether it opens a new window or stays in the existing tab
  • Moving team Arcades after a trial: If you move from Growth to Pro or Free, we will move all of your "team" Arcades back to "My Arcades"
  • Leads emails: Creators will automatically be opted in to the "leads email" for each Arcade that they publish
  • Leads per day: Expanded the number of companies can see each day from 20 to 100.

Bug Fixes:

  • Fixed an issue where some customers were not able to export when they had Arcades with two videos in a row
  • Fixed an issue to ensure that Insights does not duplicate sessions for matched user_ids
January 16, 2024

Announcing Forms, Audience Reveal, and Hubspot integration: 

  • Forms allow teams to collect information and capture audience intent in the moment.
  • Audience Reveal enables teams to focus their efforts by identifying which companies are engaging with Arcades.
  • Hubspot integration seamlessly captures new and existing leads while tracking how prospects interact with your demos.

*These features are available on our Growth plan.

Learn more

January 12, 2024

What's New:

  • Copy steps as images: Easily convert steps to images (PNG) so that you can use in other formats or modify and paste back to Arcade.
  • Select all button: No more clicking on each demo, there's a button to capture it all! This is the fastest way to take action on multiple Arcades at once.
January 5, 2024
Updated extension to make sure you don't forget your shortcuts

Product improvements:

  • Included keyboard shortcuts on the first page of the Chrome Extension
  • Updated auto Pan and zoom to only be included when you have two or more steps captured from the same URL.
  • Fixed an issue where double clicking on the speed button was splitting the video
  • Fixed an issue where the voiceover play button wasn't easily accessible on some mobile devices
December 22, 2023

What's New:

🚢  Export Presets

Recommended options for GIF & video exports for popular channels.

🤝 New custom links panel

Improved navigation experience to create personalized Arcades at scale through unique URLs and custom variables.

🖼 Small embed image enhancements

Little Arcade frame? No problem. Images are now just as clear, no matter the size.

🔗 Callout URL formatting

No matter the length, URLs can be added to callouts and will wrap format correctly.

December 21, 2023

What's New:

Sound on viewer controls 🔍

Make sure your audience doesn't miss a beat. We've improved the audio controls to make it clearer and more seamless for your audience to know that your Arcade has audio and that they can choose their preferences.

Sound is ON by default; however, if you create an Arcade with autoplay you can force sound OFF.

Billing invoices in product 🧾

Easily access previous  invoices from within the billings tab in settings.  

December 18, 2023

What's New:

Auto Pan and Zoom 🔍

One of Arcade's most loved features, Pan and Zoom, just got even better! Now, for steps where the URL between clicks is the same and automatic Pan and Zoom frame is applied.
This features is designed to focus your audience and save you time on editing.

What makes this feature even more powerful is that it calibrates to where you clicked and the screen will smoothly move with the mouse.

Smoothing and fixing:

  • Added the ability to disable fullscreen buttons. This could be helpful if you're showing an area of your product that's in the top-right corner of the screen.
  • Added the option to remove Hotspot animation from center. This is can be helpful if a previous step was a video.
December 11, 2023

Your Year in Demos

We released our inaugural 'Your Year in Demo' campaign which gives creators a personalized recap into how they built, published, and grew with Arcade in 2023.

Check out a sample Arcade below 👇

December 8, 2023

Bug Fixes:

  • Fixed an issue where collaborative links weren't rendering correctly for some customers
  • Fixed an issue where hotspot locations weren't calibrating exactly to the placed spot
  • Fixed an issue where large .JPG files weren't uploading when dragged into steps for some customres

December 1, 2023

What's New

Take custom branding to the next level with themes

Multiple teams or products? No problem. Define different visual design and branding preferences to easily apply across Arcades.

Plus, we published our monthly Changelog roundup. Check it out here.

November 24, 2023

What's New

  • 🗄 Export panel: We've revamped the export experience, giving you more control over the quality and size of your videos and GIFs. Create multiple exports for your channels' requirements in a few clicks and use version history to track changes.
  • ⌨️ More keyboard shortcuts: Restart, pause, cancel, and finish recordings quickly.

November 17, 2023

What's New

  • Rearrange buttons: Easily drag-and-drop buttons to change their order on chapters. This is especially helpful when building Arcades with branching. (*Available on Growth)
  • Closed captions: Choose whether to have closed captions ON or OFF when using synthetic voice in an Arcade.
  • Callout animations: Viewers can move callouts to anywhere in their screen. This is helpful if there's a lot of text on your step and things are hidden.

Bug Fixes

  • Fixed an issue where some Arcades were jumping steps if steps had been hidden from navigation.

November 10, 2023

What's New

  • Branching view: Easily see how viewers will move through different paths and make adjustments to routes.
  • More background colors: Background colors give Arcades an extra bit of polished. We'e added 8 more options to choose from.
  • Custom Thumbnails: Tailor how your Arcade link preview renders on social media
November 3, 2023
What's New
  • URLs can now be included in markdown text (*available for Growth customers)
Bug Fixes
  • Fixed an issue where Synthetic Voice scripts were not rendering properly when the '&' symbol was used
  • Fixed an issue to ensure Callouts scale correctly with steps that have pan and zoom
October 27, 2023
What's New
  • Folders are now available! Organize your teams' Arcades for easier access and visibility.
Bug Fixes
  • Fixed an issue where Arcades were not exporting correctly if there was a video step that had a voiceover that was longer than the video
  • Fixed an issue where international fonts were not exporting correctly
  • Fixed an issue where the Insights email digests were not linking directly to selected Arcades
October 26, 2023
What's new: 

Arcade Adventure is here! 

Introducing a new suite of tools designed for seamless, personalized, and beautiful storytelling at scale.

Learn more

October 20, 2023

Higher-quality exports.

We rebuilt our export infrastructure to move from analog to frame-by-frame rendering. With this rewrite, you’ll notice a much higher-quality export that resembles the original Arcade. We’ve also been able to add the audio capabilities quite easily.

Check out the differences below ⬇️

Original Exporter: 
  • No sound (wasn't supported)
  • Choppy animations due to dropped frames and non-optimized CSS animations
  • 28s length / 16mb file size

New Exporter: 
  • Background music
  • Synthetic Voice audio
  • Higher quality and smoother animations
  • 28s length / 37mb file size

Want to learn more about this project? Check out this blog post.

October 13, 2023
What's new: 

The undo command ⎌ is here and ready to save the day from any 'oops' moments.

  • For Windows = control + z
  • For Mac = command + z
Bug Fixes: 

Fixed an issue where step progressions where inconsistent in some video exports.

October 6, 2023
What's New: 
  • Understand branching performance with an expanded view in Insights.
  • When a new Arcade is created, a chapter will be added by default.

Bug Fixes: 
  • Fixed an issue where Arcades with synthetic voice weren't rendering correctly on mobile.

September 29, 2023
What's new: 
  • Learn how your viewers are interacting with branching options in the updated Insights page.
Bug Fixes: 
  • Fixed an issue where callouts in the first step of an Arcade weren't showing up correctly.

September 22, 2023
What's new: 
  • Backgrounds are now available for your Arcade. Add a more refined look with one of our five options.

Bug Fixes: 
  • Fixed an issue where if you muted an Arcade before it started play, the mute was not respected.
  • Fixed an issue with Callout animations not rendering correctly.

September 15, 2023
What's new: 
  • Captions are now automatically created when using our Synthetic Voice feature, allowing for a more accessible viewer experience.

Bug Fixes: 
  • Fixed an issue where background music was ducking too much when Synthetic Voice was used in a step
  • Fixed an issue where new steps were not being auto-selected in the step selector.
  • Fixed an issue where the last step chapters were not including the previous step in the background display

September 8, 2023
New Features:
  • Make a statement with new formatting options. Add emphasis to your hotspots and callouts with our new syntax options. This is useful for highlighting key points and information that you want your audience to remember.
  • Gmail, meet Growth: Customers with Gmail accounts can now join our Growth plan - yes, you heard that right :)
Bug Fixes: 
  • Fixed an issue where hotspot popovers weren’t opening during autoplay when the step before had a callout.
  • Fixed an issue where Insights were temporarily paused for Gmail accounts that upgraded to the growth plan.
  • Fixed an issue where markdowns were not enabled on mobile captions.
  • Fixed an issue where the default cursor was randomly placed in steps that had multiple buttons.

September 1, 2023

Bug Fixes: 

  • Fixed an issue in the editor where some customers would be forced out of the editing text area when using the left/right arrow keys.
  • Fixed an issue where customers received duplicate emails after the first view of their Arcade.
  • Fixed an issue where duplicate Arcades were showing in email embeds.
  • Fixed an issue in Insights where Arcades showed 0% completion rate if the last step went to a previous step.
  • Fixed an issue where some hotspots’ text flashed briefly before being hovered over.
  • Made an improvement to the Weekly Digest email by adding a direct link to the Arcade instead of navigating through the main Insights tab.
  • Resolved an issue where the pan and zoom effects were lost during copying.
  • We have made some enhancements to the mobile responsiveness of Arcades which have multiple buttons.
  • Made improvements to how background music renders on iOS devices.